So you want to go into business on the Web, or you’re an established company who wants to sell products and services on the internet. While searching around your favorite web sites, you come across a plethora of adverts which grab your attention. “Take Credit Cards Now”, is states, “0% Commission!”.

Fighting your way through the large number of e-commerce hype can be difficult, but we want to make it simple for you. You need a merchant account? You want to sell on-line? Let us help you find some answers to those nagging questions.

Accepting Credit Cards?

Your customers are all using credit cards to make purchases on the Web already, so don’t ignore what consumers already have and are using!

Retailers refusing to enter the e-commerce arena are probably digging themselves an early grave. You know you want to make money using the Internet, especially if you already have an existing site promoting your business. Take it a step further, and actually sell your products online.

You’re worried about the cost? It’s significantly cheaper than opening a new shop!

What is a Merchant Account?

A Merchant Account involves a special type of arrangement with a bank or clearing house that allows you to accept credit card payments into a special bank account (your “Merchant Account”). The results of any credit card transactions passed through your online authorization company are then, hopefully, credited to your account if the transaction is approved.  In any business, to be able to accept credit cards, you need a merchant account.  The only difference is that this one is online and not at the store.  The technical term ofr brick and mortar is P.O.S or Point of Sale.

Why do I need a Merchant Account?

Having a Merchant Account is the most efficient, quickest and effective way of accepting payment online by using a credit card. It’s not the only option. Basically, put simply, once you have a merchant account (and a company who will authorize the payments online), you will be able to accept credit card numbers on your site, and then receive any payments due to you. It’s as simple as that.

How Do Merchant Accounts Work?

Receiving payment from your customers credit card  involves several phases. The first being, the approving the sale and taking the customer’s credit card details on your Web site. Next, the card must be verified and approved, to check that it’s not been stolen, or has expired as there are bad orders that come in. Reducing the amount of chargebacks is always good and builds credibility as a stable online business.  Sometimes your Merchant Account company may provide this service, or you may choose to use a third party company to handle this for you.  usually it is software based and is installed on the account of your computer that houses your website. It’s wise not being too cheap with companies who provide authorization services, since accepting invalid credit card transactions could cost you dearly.

Once the card has passed rigorous security checks, your merchant account provider then passes the details to their credit card processor (gateway) who debit the customer’s credit card and deposit the money into your merchant account. This chain of events takes between 1 and 2 days with most merchant account providers, although the features that your chosen provider offers may turn out to be different.

Another Method

While some Merchant Account Providers offer an ‘all-in-one’ solution where they, supposedly, handle your merchant account and the processing of the credit card orders, you may prefer to let separate companies handle each section. For example, you may let one company provide the online authorization service, and get a merchant account yourself with your chosen bank.  Sometiems dealing with banks are a little different as with an online company specializing in this.  Both are secure as they must meet strict standards in order to BE in operations.

If one company handles the accepting of credit cards, fraud and debiting and depositing to your bank account, usually this  means a larger commission is taken out of your transactions, whereas the latter method may just cost you a larger startup fee.  This second method splits it into 2 services; one being the software that connects to the merchant account and the actual moving of money (usually by the bank from which the merchant account is from).

Table of Contents
- Services
- Term
- Payments
- Law/AUP
- Customer Information
- Indemnification
- Disclaimer of Warranties
- Limitation of Damages
- Suspension of Services/Termination
- Request for Customer Information
- Back Up Copy
- Notices
- Force Majeure
- Miscellaneous

1. Services
Subject to the terms of this Agreement, and contingent on Customer’s satisfaction of cPanelHosting’s credit approval requirements, cPanelHosting agrees to provide the web hosting services described in the Order for the fees stated in the Order.

2. Term
The initial service term of the Agreement shall begin on the date that cPanelHosting generates an e-mail message to Customer announcing the activation of the Customer’s account (the “Service Commencement Date”) and shall continue for the first partial month of service plus the number of full calendar months stated in the Order (the “Initial Term”). Upon expiration of the Initial Term, this Agreement shall automatically renew for up to three successive renewal terms of having the same number of full calendar months as the Initial Term (each a “Renewal Term”) unless cPanelHosting or Customer provides the other with written notice of non-renewal at least thirty (30) days prior to the expiration of the Initial Term or then-current Renewal Term, as applicable. The Initial Term and any Renewal Term may be referred to collectively in this Agreement as the “Term.”

3. Payments
- (a) Fees are payable in advance on the first day of each billing cycle. Customer’s billing cycle shall a calendar month, three calendar months, six calendar months or twelve calendar months, as indicated on the Order. The first service fee shall include a prorated portion of the monthly fee for the first partial month of service plus the fee for the first full billing cycle. cPanelHosting may require payment in full of the first fee before beginning service. If the Order provides for credit/debit card billing, Customer authorizes cPanelHosting to bill subsequent fees to the credit/debit card on or after the first day of each billing cycle during the Term of this Agreement; otherwise cPanelHosting will invoice Customer via electronic mail to the Primary Customer Contact listed on the Order. Invoiced fees may be issued on or before the 1st day of each billing cycle, and the fees shall be due on the 14th day following invoice date, but in no event earlier than the first day of each billing cycle.

Payments must be made in United States dollars. Customer is responsible for providing cPanelHosting with changes to billing information (such as credit card expiration, change in billing address) At its option, cPanelHosting may accrue charges to be made to a credit/debit card until such charges exceed $10.00. cPanelHosting may charge interest on overdue amounts at the lesser of 1.5% per month or the maximum non-usurious rate under applicable law. cPanelHosting may suspend the service without notice if payment for the service is overdue. Fees not disputed within sixty (60) days of due date are conclusively deemed accurate. Customer agrees to pay cPanelHosting’s reasonable reinstatement fee following a suspension of service for non-payment, and to pay cPanelHosting’s reasonable costs of collection of overdue amounts, including collection agency fees, attorney fees and court costs. - (b) Fee Increases. cPanelHosting may increase its fees for services effective the first day of a Renewal Term by giving notice to Customer of the new fees at least forty five (45) days prior to the beginning of the Renewal Term, and if Customer does not give a notice of non-renewal as provided in Section 2 above, the Customer shall be deemed to have accepted the new fee for that Renewal Term and any subsequent Renewal Terms (unless the fees are increased in the same manner for a subsequent Renewal Term).
- (c) Taxes. At cPanelHosting’s request Customer shall remit to cPanelHosting all sales, VAT or similar tax imposed on the provision of the services (but not in the nature of an income tax on cPanelHosting), regardless of whether cPanelHosting fails to collect the tax at the time the related services are provided.
- (d) Early Termination. Customer acknowledges that the amount of the fee for the service is based on Customer’s agreement to pay the fee for the entire Initial Term, or Renewal Term, as applicable. In the event cPanelHosting terminates the Agreement for Customer’s breach of the Agreement in accordance with Section 9 (Termination), or Customer terminates the service other than in accordance with Section 9 (Termination) for cPanelHosting’s breach, the unpaid fees for each billing cycle remaining in the Initial Term or then-current Renewal Term, as applicable, are due on the business day following termination of the Agreement.
- (e) 30 Day money back guranteed are only for Shared, Reseller, and VPS services. Addons bought through checkout will not be refunded. If requested a WHMCS billing system for a reseller package your account will not be refunded. The 30 Day period is only for the first month.

4. Law/AUP
Customer agrees to use the service in compliance with applicable law and cPanelHosting’s Acceptable Use Policy posted at, which is hereby incorporated by reference in this Agreement. Customer agrees that cPanelHosting may, in its reasonable commercial judgment consistent with industry standards, amend the AUP from time to time to further detail or describe reasonable restrictions and conditions on Customer’s use of the Services. Amendments to the AUP are effective on the earlier of cPanelHosting’s notice to Customer that an amendment has been made, or the first day of any Renewal Term that begins subsequent to the amendment. Customer agrees to cooperate with cPanelHosting’s reasonable investigation of any suspected violation of the AUP. In the event of a dispute between cPanelHosting and Customer regarding the interpretation of the AUP, cPanelHosting’s commercially reasonable interpretation of the AUP shall govern.

5. Customer Information
Customer represents and warrants to cPanelHosting that the information he, she or it has provided and will provide to cPanelHosting for purposes of establishing and maintaining the service is accurate. If Customer is an individual, Customer represents and warrants to cPanelHosting that he or she is at least 18 years of age. cPanelHosting may rely on the instructions of the person listed as the Primary Customer Contact on the Order with regard to Customer’s account until Customer has provided a written notice changing the Primary Customer Contract.

6. Indemnification
Customer agrees to indemnify and hold harmless cPanelHosting, cPanelHosting’s affiliates, and each of their respective officers, directors, agents, and employees from and against any and all claims, demands, liabilities, obligations, losses, damages, penalties, fines, punitive damages, amounts in interest, expenses and disbursements of any kind and nature whatsoever (including reasonable attorneys fees) brought by a third party under any theory of legal liability arising out of or related to the actual or alleged use of Customer’s services in violation of applicable law or the AUP by Customer or any person using Customer’s log on information, regardless of whether such person has been authorized to use the services by Customer.

7. Disclaimer of Warranties
cPanelHosting DOES NOT WARRANT OR REPRESENT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE. TO THE EXTENT PERMITTED BY APPLICABLE LAW cPanelHosting DISCLAIMS ANY AND ALL WARRANTIES INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT. TO THE EXTENT PERMITTED BY APPLICABLE LAW, ALL SERVICES ARE PROVIDED ON AN “AS IS” BASIS.

8. Limitation of Damages
NEITHER PARTY SHALL BE LIABLE TO THE OTHER FOR ANY LOST PROFITS, OR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE LOSS OR DAMAGE OF ANY KIND, OR FOR DAMAGES THAT COULD HAVE BEEN AVOIDED BY THE USE OF REASONABLE DILIGENCE, ARISING IN CONNECTION WITH THE AGREEMENT, EVEN IF THE PARTY HAS BEEN ADVISED OR SHOULD BE AWARE OF THE POSSIBILIY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING ELSE IN THE AGREEMENT TO THE CONTRARY, THE MAXIMUM AGGREGATE LIABILITY OF cPanelHosting AND ANY OF ITS EMPLOYEES, AGENTS OR AFFILIATES, UNDER ANY THEORY OF LAW (INCLUDING BREACH OF CONTRACT, TORT, STRICT LIABILITY, AND INFRINGEMENT) SHALL BE A PAYMENT OF MONEY NOT TO EXCEED THE AMOUNT PAYABLE BY CUSTOMER FOR THREE MONTHS OF SERVICE.

9. Suspension/Termination
- (a) Suspension of Service. Customer agrees that cPanelHosting may suspend services to Customer without notice and without liability if: (i) cPanelHosting reasonably believes that the services are being used in violation of the AUP; (ii) Customer fails to cooperate with any reasonable investigation of any suspected violation of the AUP; (iii) cPanelHosting reasonably believes that the suspension of service is necessary to protect its network or its other customers, (iv) as requested by a law enforcement or regulatory agency, or (v) the site being hosted on the cPanelHosting servers is a proxy service. Customer shall pay cPanelHosting’s reasonable reinstatement fee if service is reinstituted following a suspension of service under this subsection.
- (b) Termination. The Agreement may be terminated by Customer prior to the expiration of the Initial Term or any Renewal Term without further notice and without liability if cPanelHosting fails in a material way to provide the service in accordance with the terms of the Agreement and does not cure the failure within ten (10) days of Customer’s written notice describing the failure in reasonable detail. The Agreement may be terminated by cPanelHosting prior to the expiration of the Initial Term or any Renewal Term without further notice and without liability as follows: (i) upon ten (10) days notice if Customer is overdue on the payment of any amount due under the Agreement; (ii) Customer materially violates any other provision of the Agreement, including the AUP, and fails to cure the violation within thirty (30) days of a written notice from cPanelHosting describing the violation in reasonable detail; (iii) upon one (1) days notice if Customer’s Service is used in violation of a material term of the AUP more than once, or (iv) upon one (1) days notice if Customer violates Section 5 (Customer Information) of this Agreement. Either party may terminate this agreement upon ten (10) days advance notice if the other party admits insolvency, makes an assignment for the benefit of its creditors, files for bankruptcy or similar protection, is unable to pay debts as they become due, has a trustee or receiver appointed over all or a substantial portion of its assets, or enters into an agreement for the extension or readjustment of all or substantially all of its obligations.

10. Requests for Customer Information
Customer agrees that cPanelHosting may, without notice to Customer, (i) report to the appropriate authorities any conduct by Customer or any of Customer’s customers or end users that cPanelHosting believes violates applicable law, and (ii) provide any information that it has about Customer or any of its customers or end users in response to a formal or informal request from a law enforcement or regulatory agency or in response to a formal request in a civil action that on its face meets the requirements for such a request.

11. Back Up Copy
Customer agrees to maintain a current copy of all content hosted by cPanelHosting nothwithstanding any agreement by cPanelHosting to provide back up services.

12. Changes to cPanelHosting’s Network
Upgrades and other changes in cPanelHosting’s network, including, but not limited to changes in its software, hardware, and service providers, may affect the display or operation of Customer’s hosted content and/or applications. cPanelHosting reserves the right to change its network in its commercially reasonable discretion, and cPanelHosting shall not be liable for any resulting harm to Customer.

13. Notices
Notices to cPanelHosting under the Agreement shall be given via electronic mail to the e-mail address posted for customer support. Notices to Customer shall be given via electronic mail to the individual listed as the Primary Customer Contact on the Order. Notices are deemed received on the day transmitted, or if that day is not a business day, on the first business day following the day delivered. Customer may change his, her or its notice address by a notice given in accordance with this Section.

14. Force Majeure
cPanelHosting shall not be in default of any obligation under the Agreement if the failure to perform the obligation is due to any event beyond cPanelHosting’s control, including, without limitation, significant failure of a portion of the power grid, significant failure of the Internet, natural disaster, war, riot, insurrection, epidemic, strikes or other organized labor action, terrorist activity, or other events of a magnitude or type for which precautions are not generally taken in the industry.

15. Governing Law/Disputes
The Agreement shall be governed by the laws of the State of Florida, exclusive of its choice of law principles, and the laws of the United States of America, as applicable. The Agreement shall not be governed by the United Nations Convention on the International Sale of Goods. EXCLUSIVE VENUE FOR ALL DISPUTES ARISING OUT OF OR RELATING TO THE AGREEMENT SHALL BE THE STATE AND FEDERAL COURTS IN FLORIDA, AND EACH PARTY AGREES NOT TO DISPUTE SUCH PERSONAL JURISDICTION AND WAIVES ALL OBJECTIONS THERETO.

16. Miscellaneous
Each party acknowledges and agrees that the other party retains exclusive ownership and rights in its trademarks, service marks, trade secrets, inventions, copyrights, and other intellectual property. Neither party may use the other party’s name or trade mark without the other party’s prior written consent. The parties intend for their relationship to be that of independent contractors and not a partnership, joint venture, or employer/employee. Neither party will represent itself to be agent of the other. Each party acknowledges that it has no power or authority to bind the other on any agreement and that it will not represent to any person that it has such power or authority. This Agreement may be amended only by a formal written agreement signed by both parties. The terms on Customer’s purchase order or other business forms are not binding on cPanelHosting unless they are expressly incorporated into a formal written agreement signed by both parties. A party’s failure or delay in enforcing any provision of the Agreement will not be deemed a waiver of that party’s rights with respect to that provision or any other provision of the Agreement. A party’s waiver of any of its right under the Agreement is not a waiver of any of its other rights with respect to a prior, contemporaneous or future occurrence, whether similar in nature or not. The captions in the Agreement are not part of the Agreement, but are for the convenience of the parties. The following provisions will survive expiration or termination of the Agreement: Fees, indemnity obligations, provisions limiting liability and disclaiming warranties, provisions regarding ownership of intellectual property, these miscellaneous provisions, and other provisions that by their nature are intended to survive termination of the Agreement. There are no third party beneficiaries to the Agreement. Neither insurers nor the customers of resellers are third party beneficiaries to the Agreement. Customer may not transfer the Agreement without cPanelHosting’s prior written consent. cPanelHosting’s approval for assignment is contingent on the assignee meeting cPanelHosting’s credit approval criteria. cPanelHosting may assign the Agreement in whole or in part.

We guarantee to maintain a 99.9% network and server uptime service level for all our web hosting customers. This uptime percentage is a monthly figure, and is is calculated by our monitoring systems/software. If Cpanelhosting.Com fails to meet it’s 99.9% uptime guarantee, appropriate compensation will be made available to each client, upon request, on a case by case basis.  “Partial compensation for downtime” is our standard policy, however, we can also equate this into additional hosting time. In extreme circumstances, Cpanelhosting.Com may distribute full month credits, but this is dealt with on a case by case basis. Details on how credit amounts are calculated can be found below.
Uptime is limited to these Exclusions:
Customer shall not receive any credits under this policy in connection with any failure or deficiency of the Cpanelhosting.Com network caused by or associated with:

* Circumstances beyond reasonable control, including, without limitation, acts of any governmental body, war, insurrection, sabotage, embargo, “Acts of God” (i.e….fire, flood, earthquake, tornado, etc…), strike or other labor disturbance, interruption of or delay in transportation, unavailability of or interruption or delay in telecommunications or third party services, failure of third party software or inability to obtain raw materials, supplies, or power used in or equipment needed for provision of the Service Level Agreement
* Telco malfunction/failure
* Backbone peering point issues
* Scheduled maintenance for hardware/software upgrades
* Hardware failure (faulty hardware is rare, but cannot be predicted nor avoided). Cpanelhosting.Com utilizes only name brand hardware of the highest quality and performance.
* Software bugs/flaws
* DNS issues not within the direct control of Cpanelhosting.Com
* Network floods, hacks, attacks from outside parties or individuals
* Failure or error of any Cpanelhosting.Com monitoring or measurement system
* Client’s acts or omissions, including without limitation, any negligence, willful misconduct, or use of Cpanelhosting.Com service(s) in breach of Cpanelhosting.Com Policy and Service Guidelines (TOS), by Client or others authorized by Client.

Latency:

Cpanelhosting.Com’s goal is to make the network free of outages for 99.9% of the time. An “outage” is defined as an instance in which Client is unable to transmit and receive IP packets due to a service failure for more than 15 consecutive minutes, excluding service failures relating to Cpanelhosting.Com’s scheduled maintenance and upgrades. The network does not include client premises, equipment or any Telco access facilities connecting Client’s premises to such infrastructure. Cpanelhosting.Com’s goal is to keep Average Round-Trip Latency on the Cpanelhosting.Com network to 85 milliseconds or less. Cpanelhosting.Com defines “Average Round-Trip Latency”, with respect to a given month, as the average time required for round-trip packet transfers between the Cpanelhosting.Com network and major USA backbone peering points during such month, as measured by Cpanelhosting.Com. Cpanelhosting.Com’s goal is to keep Average Packet Loss on the Cpanelhosting.Com network to 1% or less. Cpanelhosting.Com defines “Average Packet Loss”, with respect to a given month, as the average percentage of IP packets transmitted on the Cpanelhosting.Com network during such month that are not successfully delivered, as measured by Cpanelhosting.Com.

Monitoring:

Cpanelhosting.Com will periodically (on average every 5 minutes) monitor Cpanelhosting.Com network and server availability using software and hardware components capable of measuring application traffic and responses. Client acknowledges that that such measurements may not measure the exact path traversed by Client’s internet connection, and that such measurements constitute measurements across the Cpanelhosting.Com network but not other networks to which Client may connect. Cpanelhosting.Com reserves the right to periodically change the measurement points and methodologies it uses without notice to Client.

Internal Failure:

Cpanelhosting.Com stands behind all equipment on our network. Faulty hardware is rare, but cannot be predicted nor avoided. Cpanelhosting.Com utilizes only name brand hardware of the highest quality and performance. Cpanelhosting.Com will replace all faulty hardware affecting performance levels of equipment within 48 hours, which includes hardware issues that cause server crashes or speed issues. Hardware failure resulting in complete network/server outage/downtime will be corrected within two hours of problem identification. Router failure is an exception to this policy guarantee, and may require on-site Juniper™ engineers or backbone provider emergency personnel to correct the problem. Router failure is governed by current Cpanelhosting.Com and suppliers contracts with Juniper™ and backbone providers in regard to the emergency repair service in case of such an issue. Cpanelhosting.Com will replace all faulty hardware on dedicated servers (rented or leased servers), at no charge to the Client, with an unlimited free replacement policy. This includes parts ordered as upgrades. Cpanelhosting.Com will replace all faulty hardware on all non-purchased dedicated equipment, at no charge to the Client, unless equipment has been tampered with, or damage is caused by direct neglect/action(s) of Client.

Claims:

Credit requests must be made by fax to our published fax number. Each request in connection with network/server outages/downtime must be received by Cpanelhosting.Com within five days of the occurrence. Each request in connection with Average Round-Trip Latency or Average Packet Loss in a calendar month must be received by Cpanelhosting.Com within five days after the end of such month. The total amount credited to a Client for Cpanelhosting.Com not meeting policy service levels will not exceed the service fees paid by Client Cpanelhosting.Com for such services for the period in question. Each validly requested credit will be applied to a Client invoice within 30 days after Cpanelhosting.Com’s receipt of such request. Credits are exclusive of any applicable taxes charged to Client or collected by Cpanelhosting.Com. Upon Client’s request (in accordance with the procedure set forth below), Cpanelhosting.Com will issue a credit to Client for network/server outages/downtime occurring during any calendar month that are reported by Client to Cpanelhosting.Com and confirmed by Cpanelhosting.Com’s measurement reporting. Such credit will be equal to one percent (1%) of the monthly fees paid by Client, (for all service fees paid if network outage, or specific affected service fees paid if individual server downtime) multiplied by each hour (or portion thereof) of the cumulative duration of such outage/downtime. If Average Round-Trip Latency on the Cpanelhosting.Com network for a calendar month exceeds 85 milliseconds, then upon Client’s request, Cpanelhosting.Com will issue a credit to Client equal to six day’s worth (1/5th) of the monthly service fees paid by Client for such month. If Average Packet Loss exceeds 1% during a calendar month, then upon Client’s request, Cpanelhosting.Com will issue a credit to Client equal to six day’s worth (1/5th) of the monthly service fees paid by Client for such month.

Additionally:
Cpanelhosting.Com reserves the right to change or modify this policy to benefit the Client, and will post changes to location currently hosting this policy at time of modification, which will be made available to Client. Except as set forth in this policy, Cpanelhosting.Com makes no claims regarding the availability or performance of the Cpanelhosting.Com network or servers. Specific terms/points of this policy may be adjusted on a case by case basis by the specific Service Agreement signed/agreed by client. In case of difference terms/points in policy and Service Agreement, the Service Agreement terms/points prevail over this general policy policy. The Service Agreement signed/agreed by client, is above and beyond this policy, and Service Agreement terms are in affect, including, but not limited to, limitations of liability

We accept Visa, Mastercard, American Express and Discover

What Currency are your services priced as?

All our services are quoted in US Dollars.  In the future, we do plan to do more localization of currency, but at this point, one currency makes things more efficient.

What is the sign-up process?

All orders are processed online through the cpanelhosting.com web site. After you have completed your order, cpanelhosting will automatically send you a welcome e-mail with the appropriate account information for you to log in and start using our services, plus other details regarding how to move and or point your domain name to us. You will have full access to create additional services at this time.

Hosting Accounts are usually provisioned within minutes after the order has been placed, unless there is a payment issue.

All other services are usually provisioned within 24 hours.

If you receive an error, please contact our support.  We do have fraud prevention software and though, your order may be legitimate, it may stop the process, however, it does notify us and we will be in touch to confirm your order is valid.

What are your support hours?

We are a ’round the clock company, whether it be live chat, email or telephone!  BOTH sales and technical support.

What serves technology are you using?

We use only name brand products and try to stave away from no-name brands as the service level is just not there.  Our main gear comes from DELL, Extreme, Cisco and a few others.

How can I change web host?

The first step is to be careful and move your site with the least amount of interruption.

please follow these instructions:

1. Complete the order for web hosting from our website.
2. Upload your web site to the temporary address we give you.  This will be located in your set up email.
3. Contact the company you registered your domain name through and ask them to change the name servers to: ns.cpanelhosting.com ns2.cpanelhosting.com OR contact us and we can help you out.
4. Once the name servers have been changed it takes about 48 hours for the domain to move over to point to your new Cpanelhosting.Com account.
5. When this is complete, contact your previous web host and cancel your account.

Transferring my domain name to Cpanelhosting.Com

What you need to do is to change the name servers for your domain name to ours. If you fail to do this the domain name will not point to your web site. We do not require you to change domain registrar, just the name servers.  Changing nameservers only means you are pointing to our servers instead of the other web hosting servers you were previously pointed to.  It’s very similar to telling the post office that you have moved and that you need everything to go to your new living space.
Can you host International domains?

Yes, Cpanelhosting.com can host any top level International domain from any country. We can even register names for you in many country specific top level domain.  If you want to inquire as to the what country domains we can register, just chat with us as some countries do have specific regulations and terms in order to successfully register them.
Can you hold a domain name for me until I have a web site ready?

Yes, this is called domain parking.  We provide free parking of domains purchased from us until you want to use them.
Can you host subdomains?

Yes! ALL our plans that include subdomains.

Do you support ASP?

No, not at this current time, however, we do have this in our plans and we will update our website as well as the FAQ area once this has been launched.

Do you support Microsoft FrontPage?

Yes! All our hosting plans come with FrontPage 2000/2002 extensions at no extra charge.
What sort of support can I expect from Cpanelhosting.com?

We pride ourselves on our unbeatable support service. We are always continuing the growth of our services and Web Hosting Support which allows us to keep educating our customers and visitors about web hosting and how it applies to them.  This includes articles and new features regarding web hosting and your personal account. We encourage all our customers to become familiar with this and use its built in search facility to find help instantly. This is backed up by 24/7 priority support from human beings.
Do you offer a guarantee?

Yes! We are so confident you will be happy with our web hosting services that we offer a 30 day, no quibble money back guarantee.
For further details Click Here.

Are there any hidden fees?

No, what you see on the website is what we charge.  There are additional charges for extra things like additional IP’s or special custom requirements that a customer may need which is completely understandable.  the only packages which we charge set-up fees for are those that are paid on a monthly basis as most people do purchase 1 or 2 years in advance.

Do you put advertisements on our sites?

Absolutely not!  Your sites are yours to use.  We have no need or wish to advertise on your site(s)

Can I access my website(s) with and without the “WWW”?

Yes you can.  both will work unless you specifically tell us to change it.

What if I only wanted to purchase a domain?

We CAN support this option for you, but you need to contact us first due to the fact that we will have to manually process this order for you as it is not part of any package located on our website.

Do you offer shell access?

Yes, we do via SSH protocol.

I have been shut down by another company because of excessive use.  What is your policy regarding this?

Excessive use usually means that you have overused and or abused intentionally or non-intentionally a resource such as bandwidth, server CPU, RAM etc…  With us, since we offer unlimited bandwidth, this won’t happen, however, if you overload the CPU, RAM or any other resource like that, we would try to work with you to offer a solution that best fits your website usage.  Many web hosting companies do NOT have any upgrade options whatsoever and they tell you to go away.  We don’t treat customers like this.  We always try to work things out and find the best fit.

You can review our Terms of Service here.

Cpanelhosting.com not only uses the top-of.the.line gear but a true datacenter infrastructure and awesome upgrading plans which we will also help you to migrate as you grow and upgrading within the reseller realm does not require you to move any of your sites as we have true “cloud” technology whereby we can increase the out put of your packages power to keep up with growth.

Your interface or GUI as we like to call it, IF you aren’t familiar with it already gives you the capacity of a real web hosting company, as if it was your own.

Take a close look at our web hosting packages!

To place and order click here.

to see more of the services we offer, visit our homepage at:

http://www.cpanelhosting.com

Îf you have read through our site and still have questions, please don’t hesitate to use our live chat, toll free or email to us regarding anything that you want to ask.  We are here to assist you.