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What's
More Important than the Ad? The Ad for the Ad!
"Top-of-mind awareness" is not exclusive to
marketing and advertising in general. It also
applies (and more so) to an advertisement's
headline. Many people use boring or unappealing
headlines for their ads, and it surprises me since
they do not communicate a precise, immediate, and
direct benefit. While some headlines may seem "nice"
or "catchy," some do not generate the response nor
the business for which they were intended.
A headline is not meant to advertise the business,
the product, the service, the Web site, or the sale
(or event). It's not a summary of the ad either.
It's meant to advertise the advertisement. It's the
ad for the ad. A résumé, for instance, is not meant
to land a "job" but to land an "interview." A
headline is, in the very same way, meant to land the
reader's attention. In essence, the true role of a
headline is to grab the reader's attention in order
to keep them reading. Once they read the ad, then --
and only then -- interest should be developed.
Many of you may have heard of the AIDA formula. AIDA
stands for: Attention, Interest, Desire, and Action.
The first part of this simple formula is where many
ads usually fail. If the headline doesn't command
enough attention, then the rest of the formula falls
down the tubes and thus the sale as well.
Your headline must be packed with benefits. Not only
that, it must communicate direct, specific, and
immediate benefits (i.e., the benefits of reading
the ad in the first place). Here are 2 tips on how
to increase the attention-factor in your headlines:
THE GAPPER
Usually, there is a gap between the prospect's
problem and its solution. However, many prospects do
not know that there is a problem to begin with. A
headline that communicates the presence of such a
gap (or the widening of one) will most likely appeal
to those who can immediately relate to such an idea.
In other words, those who are attracted by the
headline always had the "gap" in the back of their
minds, but the headline merely brings it back to the
top and causes them to read on. Hence, they want to
know, by reading your ad, how they can close that
gap.
Again, it's all a matter of perception. To use a
headline that conveys a problem is to simply make
the reader aware that there is one (or, at least,
reinforce it) and then to demonstrate that the
solution exists further in the ad. If you advertise,
for instance, a way to make money, you are
subconsciously telling the reader, "Hey! Money
problems? Read my ad and I'll show you how to get
rid of them..."
Those who fully appreciate the message the headline
communicates will be much more tempted to read
further. For example, the pain-pleasure principle
states that, "We have a tendency to avoid pain or
strive towards pleasure." However, when given the
choice between the two, the avoidance of pain is far
more superior than the search for pleasure.
Therefore, a headline that communicates a negative
situation, a problem, or a painful (or potentially
painful) situation will automatically be understood
by those who associate to its message. They will
feel compelled to read the ad.
For example,a plastic surgeons' headine for their
ads, "Are you suffering from wrinkles?" Immediately,
patients who can instantly relate to the ad will
more than likely read the ad in its entirety. They
do so for 2 reasons: 1. They have wrinkles (they fit
the surgeon's demographics), and; 2. They suffer
from wrinkles (they fit the surgeon's
psychographics, i.e., they want to do something
about it).
We believe from experience that this is applicable
to every industry, every product, and every
business. Think of a negative situation that is now
present (or will occur) without the benefits of your
product. For example, if you're selling insurance,
the "gapper" could be, "Due to insufficient
insurance coverage, millions of dollars are lost
every 8 minutes" or, "Trying to save $300, I lost
over $300,000! -- A true story..." or, "Don't let a
$50,000 dollar bill compound your grief. Yes! It can
happen to you."
In the marketing business, "gappers" could include,
"Don't let another million-dollar prospect slip
through the cracks," or, "Stop wasting your
marketing money on ineffective advertising and
triple your hit-ratio with more compelling ads." The
idea, here, is to emphasize benefits. You see, a
headline must make your prospect understand -- in an
instant -- the pain of not enjoying the benefits of
your products or services. By reading further, they
are subconsciously seeking the solution.
THE FREEBIE
Many studies have shown that the greatest technique
in advertising that can double -- and sometimes even
triple -- the readership of an ad is the use of a
simple, single, four-letter word... The word "FREE."
People are astonishingly attracted to freebies.
Freebies, in an ad, can create a lot of response,
but in a headline a freebie can multiply the
response rate exponentially.
Ideally, offer a free sample, a free product, or a
free service of some kind. However, being in the
information age, the "free report" or "free info
kit" is my favorite. People love to soak up new
information since learned experience is more
cost-effective and less time-consuming than that
which has been learned from experience.
So, if this appeals to you, then write on! Create a
free report. Write a newsletter. Pen an article.
Author a book. The perceived value in the free
information is oftentimes underrated. People who
request your free information (or sample) are
qualifying themselves beforehand and become far more
superior leads. However, when it comes to the
headline, the free report in particular can easily
grab the attention of readers because it contains
not 1 but 2 immediate benefits: Information that is
both useful and free.
If you're a computer consultant to large offices,
your headline can state, "FREE REPORT! The 10
biggest computer mistakes businesses make," or, "8
surefire strategies on how to improve paperflow
efficiency by 67% - Free report," or, "Are your
computers bug-proof? Get my FREE report on how to
find out if the recent surge in computer viruses can
cost you thousands in lost revenue -- and how to
avoid them!" (The last example contained both the "gapper"
and the freebie." Obviously, this headline would
therefore be more effective.)
THE FINAL WORD
Remember this simple axiom: The headline is the ad
for the ad. It is not meant to "show off" or to sell
the reader on your business, Web site, product, or
service. It is simply an attention grabber. Once
you've developed attention, you can then create
interest and then increase desire... But hey, that's
a whole new article. Good luck! |
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