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Dos and
Don'ts for Email Subject Lines
Using the address lines appropriately is important,
but so is using the subject line effectively. The
better your subject line, the better the chance that
your e-mail message will be read. The subject line
is the like the cover of a book. The impression your
readers get from the subject line plays an important
role in whether your message gets read. With that in
mind, we've got some Dos and Don'ts for you:
- DO make your
subject line as specific as possible. If
you're replying to someone's e-mail, use their
subject line with whatever clarification is
necessary.
- DON'T use
generic subject lines like "Your phone
call," "The information you requested," or "What
we were talking about." Those subject lines used
to be okay, but more and more spammers are using
them.
- DON'T make
subject lines to long-generally no longer
than about 10 words.
- DON'T USE
ALL CAPITAL LETTERS OR EXTRA AMOUNTS OF
PUNCTUATION IN YOUR SUBJECT LINE!!!!!????????
- DON'T use a
misleading subject line. If you're sending
out a press release, don't use the subject line
of "Your phone call." This will damage your
credibility and possibly get your e-mail address
tossed into somebody's e-mail filter so they
never see any more of your e-mail messages.
- DON'T leave
the subject line blank. That's like having a
book with a blank cover. Make sure your subject
line says something, even if it's just a basic
"My feelings on xyz."
- DO learn how
to use informal subject lines for business.
The real trick to many business relationships is
to change them from formal to informal. There
are so many stodgy, formal, boring business
communications that one that reads smoothly and
easily can stand out-but this only works if you
can write well!
- DO make sure
your spelling and grammar are correct.
- DO make sure
your subject line is compelling,
interesting, and screams out, "Open this
e-mail!"
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